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Job Description: Receptionist and Tele Calling Executive at MG Makeovers Services

Position:  Receptionist and Telecaller Executive  
Location:  DLF-1, Gurgaon Studio  
Type:  Full-time 
Salary:  Rs 15,000 Onwards + Incentives (No Bar for the Right Candidate)

Company Overview:
MG Makeovers Services is a leading provider of professional beauty and makeover services, dedicated to helping our clients look and feel their best. Our team of skilled professionals offers a range of beauty treatments, makeup services, and styling solutions, ensuring that each client receives a personalized and exceptional experience.


Job Summary:
MG Makeovers Services is seeking a dynamic and enthusiastic Receptionist and Tele Calling Executive to join our team. The ideal candidate will be the first point of contact for clients and visitors, providing exceptional customer service, managing telephonic inquiries, scheduling appointments, and assisting with administrative tasks. The Receptionist and Tele Calling Executive will play a crucial role in creating a positive and welcoming atmosphere for clients and supporting the smooth operation of our beauty and makeover services.

 Key Responsibilities: 

  1. Front Desk Management:

    • Greet and welcome clients and visitors with a friendly and professional demeanor.

    • Provide accurate information about our services, packages, and offerings.

    • Answer and direct incoming calls to the appropriate team members or departments.

    • Maintain a tidy and organized reception area, ensuring it reflects our brand's image.

  2. Tele Calling:

    • Make outbound calls to potential clients to promote our services and packages.

    • Follow a script and guidelines to effectively communicate the benefits of MG Makeovers Services.

    • Engage prospective clients, answer their queries, and address their concerns.

    • Maintain a comprehensive database of client interactions and follow-up activities.

  3. Appointment Scheduling:

    • Schedule and confirm appointments using our booking software.

    • Coordinate with clients to find suitable time slots and ensure optimal utilization of resources.

    • Send appointment reminders and follow-up messages to minimize no-shows.

  4. Customer Service:

    • Ensure an exceptional client experience by providing excellent customer service.

    • Handle client feedback, suggestions, and complaints professionally and tactfully.

    • Assist clients in choosing appropriate services and packages based on their needs and preferences.

  5. Administrative Support:

    • Assist with various administrative tasks, such as data entry, filing, and maintaining records.

    • Collaborate with the team to ensure efficient workflow and communication.

    • Contribute to the overall success of the salon by actively participating in team meetings and initiatives.

Qualifications and Skills:

  • High school diploma or equivalent; additional education in customer service or communication is a plus.

  • Proven experience in a similar role, preferably in the beauty or service industry.

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills and the ability to engage effectively with clients.

  • Proficient in using computer software for appointment scheduling and data management.

  • Positive attitude, attention to detail, and a willingness to learn and adapt.

  • Ability to multitask and prioritize tasks in a fast-paced environment.

  • Familiarity with beauty and makeover services is advantageous.


  • Competitive salary and performance-based incentives.

  • Professional development opportunities and training.

  • Friendly and supportive work environment.

  • Discounts on MG Makeovers Services for employees.

  • Opportunities for career growth within the company.

If you are a dedicated individual with a passion for providing exceptional customer service and contributing to a vibrant beauty services environment, we invite you to apply for the position of Receptionist and Tele Calling Executive at MG Makeovers Services. Join our team and be a part of helping clients transform and enhance their beauty and confidence. 

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