Terms & Conditions
Last updated: June 2025
1. Acceptance of Terms
By accessing our website, booking an appointment, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Services & Pricing
- All service prices listed on our website are indicative and may vary based on individual requirements, hair length, complexity, and product selection.
- Final pricing will be confirmed during your consultation or before the service begins.
- We reserve the right to modify prices at any time without prior notice. However, confirmed bookings will be honored at the price quoted at the time of confirmation.
- Bridal packages and premium services require a non-refundable booking deposit as specified at the time of booking.
3. Appointments & Booking
- Appointments can be booked via phone, WhatsApp, or in person at our studios.
- We recommend booking bridal services at least 3 months in advance, especially during peak wedding season (October–March).
- A confirmation message will be sent upon successful booking. Please retain this confirmation for your records.
- We reserve the right to refuse service to anyone for any reason at any time.
4. Cancellation & Rescheduling Policy
- Cancellations must be made at least 24 hours before your scheduled appointment.
- Cancellations made less than 24 hours in advance may be subject to a cancellation fee of up to 50% of the service price.
- No-shows (failure to arrive without prior notice) will be charged the full service amount.
- Rescheduling requests are subject to availability. We will accommodate changes where possible with at least 24 hours notice.
- Bridal package deposits are non-refundable but may be transferred to a rescheduled date if notified at least 7 days in advance.
5. Late Arrivals
We understand that delays happen. If you are running late, please inform us as soon as possible. Arrivals more than 15 minutes late may result in a shortened service or rescheduling, subject to availability. The full service fee may still apply.
6. Health & Safety
- Please inform us of any allergies, skin conditions, or medical conditions that may affect your service at the time of booking.
- We maintain strict hygiene and sanitation standards. All tools are sterilized between clients.
- We reserve the right to refuse service if we believe a treatment may be harmful due to undisclosed health conditions.
- Patch tests are required for certain chemical treatments and color services. These are provided at no extra charge.
7. Satisfaction Guarantee
We are committed to your satisfaction. If you are not completely satisfied with your service, please inform us within 48 hours of your appointment. We will work with you to address any concerns, which may include a complimentary adjustment or service redo at our discretion.
8. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of MG Makeovers and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our express written permission.
9. Limitation of Liability
To the maximum extent permitted by law, MG Makeovers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.
11. Changes to Terms
We may update these Terms and Conditions from time to time. The most current version will always be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
MG Makeovers
A-30/1, Basement, DLF Phase 1, Sector 26, Gurugram, Haryana 122002
Phone: +91 72102 56256
WhatsApp: +91 72102 56256
Your next step
Book a beauty appointment
Browse the complete service menu or tell the team what result you want, and they will help you choose the right appointment.
Need to compare first? Explore the complete beauty-service menu, check the current service price list, or contact the Gurgaon studios.
Google Reviews
What Our Clients Say
4.8
768 reviews on Google